What is Emotional Intelligence? Emotional intelligence is the ability to manage your own emotions well and to communicate effectively with others, enabling good relations and minimising conflict. There are different opinions on how many elements are involved – ranging...
What is telesales training? Sometimes called telemarketing training, sales call training or phone sales training, telesales training is, simply, a programme of learning to help people generate sales over the phone. Telesales itself is one of the most important...
Salespeople are made, not born. However, 5 qualities give you a higher chance of success. 1. CURIOSITY “I’m not a good listener” is one of my least favourite phrases in life; it’s ludicrous and, often, a sign of self-obsession. Good listening starts with a sense of...
Water conservation and washroom specialists HSG UK have been helping companies to better, cleaner and more cost-effective washrooms since 2007. With a team of qualified in-house plumbers and a Queen’s Award-winning product, this family-run company based in Derby has a...
It’s been 18 months that none of us could have expected but I’ve been delighted to see how confidence is returning to so much of the economy. I still see caution in some places but, increasingly, the summer has seen a more buoyant UK and a surge in business...
Best Sales Year Despite Covid-19 Ayrton’s successful track record in designing and installing some of the best replacement windows and doors in London is recognised across the city. However, after more than a decade of trading, they saw a huge drop-off in business...
