There are, of course, many routes to business success but I find that SMEs in the UK often get stuck somewhere between £1million and £5million turnover. Now, if they’re happy there, providing value to clients, gainful employment to staff and decent profits for owners,...
All legal Covid restrictions in England have now come to an end. The pandemic has turned the way many industries work on its head, forcing innovation and causing us to rethink many established norms. This is particularly true of many sales roles that previously relied...
The one element that is consistently listed, in pre-training questionnaires, as the least favourite sales training activity is role play. The one element that is consistently listed, in post-training feedback, as the most useful sales training activity is role play. I...
During my years of selling and delivering sales training, I’ve had thousands of conversations myself and listened to tens of thousands of other people’s sales calls and meetings. No client conversation is identical, of course, but the basic structure is largely the...
Is there a job in the world in which you are not helped by having good communication skills? I can’t think of one. Whether the communication is with clients, prospective clients, bosses, colleagues or partners, being able to communicate well will benefit us and...
